Terms and Conditions

Terms and Conditions

Park Avenue Gifts has been in the retail tabletop and gifts business for over 40 years. Our retail location in Huntington, New York is our flagship store, and our Internet business began in 1997 when we saw the opportunity to take our business online to reach a wider customer base.
All of our merchandise is 100% brand new, authentic and shipped in original boxes. Please be advised that colors may vary from monitor to monitor and may not display accurately on your screen. We cannot be responsible for colors not being exactly as you expected. We offer free gift wrap and gift card service if you specify it with your order.

Our secure website is protected by industry-standard SSL encryption technology and certified for safe shopping by McAfee HackerSafe and Trustwave the leaders in credit card PCI compliance. You will receive an e-mail confirming your order with an expected delivery time and a follow-up e-mail when your order is shipping that includes shipment tracking information. All non-continental U.S. orders must be accompanied by a photo ID matching the name on the charge card used for payment. At our discretion, we may also request additional identity-confirming information for continental U.S. orders.


Special Orders

All orders are considered (Special Orders) and cannot be canceled once the order has been processed and has been placed with our supplier. We are obligated to observe this policy because a vendor may begin manufacturing or procuring an item immediately upon receipt of the order and may be unable to mitigate some or even all of their costs associated with the order if we were to attempt to cancel our order with them.

Gift Cards

Since many purchases on our site are for brides or otherwise meant as gifts, we are happy to email or send a gift card to you or the recipient including a message and a picture of your purchase. We also gift wrap your purchase for free and with pleasure. Any purchases that are shipped directly from the manufacturers or supplier cannot be gift wrapped. Also, there are certain size boxes that we may not be able to gift wrap.

Estimated Shipping Time

We work as quickly as possible but shipping times are mostly a function of our vendors process and timelines. Most orders ship within 1 weeks from the time an order is placed, unless specified otherwise. We will contact you if a longer shipping time (over 6 weeks) is needed. We are not responsible if a particular vendor is back ordered on a particular item or pattern, but do all we can to ensure prompt deliveries.[/accordion-item]

Payments

We will charge 100% of all applicable charges on your order at the time of order placement with us. We accept MasterCard, Visa, Discover, American Express, bank and personal checks, wire transfers, ACH payments, and Paypal.  If you have saved your payment information with us, please contact us when and if your credit card information changes as declined payments due to outdated information will cause additional delays and expense.

International Customers

A photo ID, such as an official driver’s license or passport matching your billing address is required for any orders to be shipped outside the continental US and can be faxed to us at +1 631 424 4074 or emailed to:support@parkavegifts.com.  At our discretion, we may also request additional identity-confirming information for continental U.S. orders.

Refunds

Any refund will be issued and credited to your credit card or original payment method within 7 days of our decision to authorize a refund. Be advised that, among other reasons for rejecting a requested refund, we do not consider it our mistake if you receive china, flatware, crystal or stemware that does not match a pattern you already own. Companies do change colors, styles and designs over the years and it is not our responsibility to make sure your older pattern or design matches a newer pattern or design, even if marketed under the same brand and pattern name.
“Park Avenue Gifts” and other marks indicated on our website are trademarks or registered trademarks of Park Avenue Gifts Inc. or its affiliates (collectively “Park Avenue Gifts”), in the United States and/or other jurisdictions. Park Avenue Gifts’ graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Park Avenue Gifts. Park Avenue Gifts’ trademarks and trade dress may not be used in connection with any product or service that is not owned by Park Avenue Gifts in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Park Avenue Gifts. All other trademarks, logos or slogans not owned by Park Avenue Gifts that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Park Avenue Gifts. THIS WEBSITE, THE PRODUCTS OFFERED FOR SALE ON IT AND THE TRANSACTIONS CONDUCTED THROUGH IT ARE PROVIDED BY US ON AN “AS IS” BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY AND SYSTEM INTEGRATION. THIS WEBSITE MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS. WE DO NOT WARRANT THAT THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AGGREGATE THE AMOUNT OF FEES ACTUALLY PAID BY YOU TO US DURING THE MONTH IMMEDIATELY PRECEDING THE ACT ALLEGEDLY GIVING RISE TO OUR LIABILITY.   Disputes and Applicable Law Any dispute relating in any way to your visit to the website or to the products you purchase through the website shall be submitted to confidential arbitration in Miami, Florida, except that to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the State of NEW YORK. You hereby consent to and waive all defenses of lack of personal jurisdiction and forum non-conveniens with respect to venue and jurisdiction in the state and federal courts of NEW YORK. Arbitration under these Customer Terms shall be conducted pursuant to the Commercial Arbitration Rules then prevailing at the American Arbitration Association. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Customer Terms shall be joined to an arbitration involving any other party subject to these Customer Terms, whether through class action proceedings or otherwise. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of the website or these Customer Terms must be filed within one (1) year after such claim or cause of action arose or be forever banned. This site is created and controlled by us in the State of NEW YORK, USA. As such, the laws of the State of NEW YORK will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.

Returns

If you are not satisfied with your purchase you can return the item for an exchange
or merchandise credit:
-Defective products, shipping error or any shipping damage may be reported within 7 days of receipt to be returned in the original condition (packaging, labels, etc.) for a replacement or merchandise credit. A return shipping will be given to you at our cost.
-If you want to return a product that cannot be categorized as shipping damage, shipping error or a manufacturer defect; it may be reported within 7 days of received to be returned in the original condition (packaging, labels, etc.) We will accept your return with a restocking fee of 20% (minimum $15).

The refund will be processed as soon as we receive the items back.

Any other issues with your order, please call us at 631 424-9400 or send an e-mail to support@parkavegifts.com

Product and Pricing

We make every effort to ensure accurate product and pricing information, but cannot be responsible for any errors or inaccuracy in our vendor’s prices as provided to us and will contact you prior to processing your order if we have discovered such an error.

Disclaimer and Limitation of Liability

“Park Avenue Gifts” and other marks indicated on our website are trademarks or registered trademarks of Park Avenue Gifts Inc. or its affiliates (collectively “Park Avenue Gifts”), in the United States and/or other jurisdictions. Park Avenue Gifts’ graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Park Avenue Gifts. Park Avenue Gifts’ trademarks and trade dress may not be used in connection with any product or service that is not owned by Park Avenue Gifts in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Park Avenue Gifts. All other trademarks, logos or slogans not owned by Park Avenue Gifts that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Park Avenue Gifts.

THIS WEBSITE, THE PRODUCTS OFFERED FOR SALE ON IT AND THE TRANSACTIONS CONDUCTED THROUGH IT ARE PROVIDED BY US ON AN “AS IS” BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY AND SYSTEM INTEGRATION. THIS WEBSITE MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS. WE DO NOT WARRANT THAT THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AGGREGATE THE AMOUNT OF FEES ACTUALLY PAID BY YOU TO US DURING THE MONTH IMMEDIATELY PRECEDING THE ACT ALLEGEDLY GIVING RISE TO OUR LIABILITY.

Disputes and Applicable Law


Any dispute relating in any way to your visit to the website or to the products you purchase through the website shall be submitted to confidential arbitration in Huntington, NY, except that to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the State of New York. You hereby consent to and waive all defenses of lack of personal jurisdiction and forum non-conveniens with respect to venue and jurisdiction in the state and federal courts of New York. Arbitration under these Customer Terms shall be conducted pursuant to the Commercial Arbitration Rules then prevailing at the American Arbitration Association. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Customer Terms shall be joined to an arbitration involving any other party subject to these Customer Terms, whether through class action proceedings or otherwise. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of the website or these Customer Terms must be filed within one (1) year after such claim or cause of action arose or be forever banned. This site is created and controlled by us in the State of New York, USA. As such, the laws of the State of New York will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.