Frequently Asked Questions

What methods of payment are accepted?

Yes, Here at Park Avenue Gifts we accept MasterCard, Visa, American Express, Discover and also Paypal. Whichever works best for you, we accept it.

How safe is it to shop with PAG?

It is very safe, we never give out any of your personal information.  When you purchase with us your order is processed by Square one of the leading brands in checkout.

Do you ship internationally?

Yes, We do. Unfortunately international orders do not fall under our Free Shipping over $150 Policy . Meaning that shipping charges will be applied to your order.

How long will it take for my items to arrive?

Depending on the size of your order and the items purchased some orders can take 4-6 weeks till delivery while others can take 6-24 weeks till delivery. Depending if the items comes from overseas. If the item is in stock, delivery time may be 3-5 business days.

How do I qualify for free shipping?

Park Avenue Gifts offers FREE STANDARD SHIPPING on all U.S. merchandise orders $150 and over (excluding taxes). For shipments totaling less than $150, there is a delivery charge of for Standard  shipping. Our standard shipping option is Standard 3 Day shipping.

Order Confirmation Email

Immediately after you have successfully placed your order with, you will receive an email that contains information regarding the details of your order. The order confirmation email is your receipt that can be printed for your records. The order confirmation email includes your order number (the same number that appeared on our web site after successful submission of an order), the details of the products and corresponding prices, any credits or promotional discounts, taxes, shipping charges (if applicable), your ship-to and bill-to information, and the ship method.

How can I find the status of my order?

You can find the status of a particular order and view your order history on the order status tracking page. We also provide you with tracking information through the email you provided.